Data + IP

Workbench external beta is an invite-only, experimental product. AI output can be incomplete or wrong, and HardwareHub work does not start until a user explicitly approves a Work Request or other reviewed handoff.

• Users must keep other customers' information, beta details, and HardwareHub non-public workflow details confidential.
• Users are responsible for reviewing AI suggestions, supplier notes, dimensions, materials, timelines, and work requests before relying on them.
• Feedback, issue reports, and usage notes can be used by HardwareHub to improve Workbench and HardwareHub services.
• The beta is provided without a production service-level commitment, warranty, or guarantee that any product will be manufacturable, safe, compliant, or ready for sale.
• Support is limited to the beta support path HardwareHub provides to the invited user or company.

HardwareHub uses Workbench project data to operate the beta, answer project questions, build project records, improve the product, and support invited users.

• Project data includes project briefs, questions, answers, timelines, assemblies, parts, vendors, file metadata, uploaded files if uploads are enabled, and support messages.
• When live AI is enabled, Workbench sends bounded project context to the selected AI provider only after access, usage-meter, and cost gates pass.
• Provider memory is not the source of truth. Workbench project records, approved memory, audit records, and file versions are the source of truth.
• Archive, export, restore, and secure delete are separate lifecycle actions. Delete is not enabled until the secure deletion path is reviewed and can be audited.
• HardwareHub does not sell customer project data. Local or private deployment remains an inquiry path for teams that cannot use cloud AI.

HardwareHub does not claim ownership of your ideas, product plans, files, designs, requirements, supplier notes, or project data. Your product is yours.

Current provider: OpenAI API or Anthropic API.

Workbench may use the selected external AI provider to generate responses. HardwareHub keeps project memory, files, account details, and pricing rules in Workbench, then sends the needed context to the selected provider at runtime.

Provider policies can change. HardwareHub should keep this page updated before launch, whenever provider settings change, and before any live AI provider is enabled.

• OpenAI Terms of Use
• OpenAI API data controls
• OpenAI Enterprise Privacy
• Anthropic API and data retention
• Anthropic commercial data retention
• Anthropic commercial data processing

If your company cannot use cloud AI for sensitive product data, contact HardwareHub about a local or private-network version of the AI engineer workflow for your team, machines, and internal project data.

Before the first external beta user is invited, HardwareHub should record the invited user's email, company, terms version, privacy notice version, acceptance date, and operator who confirmed acceptance. This is an interim manual record until a persisted in-app acceptance gate is shipped.